Description
Our client is a market-leading property consultancy with a strong presence across the UK Build to Rent sector. Due to continued growth, they are looking to recruit an Estate Manager to oversee a prestigious London portfolio.
This is an outstanding client-side opportunity for a commercially minded property professional who thrives on taking ownership of estates, delivering exceptional resident experiences, and ensuring the highest standards of compliance, financial management, and facilities management.
Working closely with the Senior Portfolio Manager, Facilities Manager and wider operational teams, you will be responsible for the day-to-day management of the portfolio, ensuring estates are safe, compliant, financially efficient, and maintained to an exceptional standard.
Responsibilities will include:
- Managing all aspects of leaseholder and block management, acting as the main point of contact for residents, leaseholders and Housing Associations.
- Advising on lease obligations and coordinating statutory notices, including Section 20 consultations where required.
- Taking full ownership of service charge budgets, including budget preparation, forecasting, accruals, cashflow management and financial reporting.
- Producing accurate budget versus actual reporting, analysing variances and identifying cost-saving opportunities.
- Supporting the annual service charge budgeting process alongside the senior management team.
- Overseeing hard and soft FM contracts, ensuring contractors deliver against agreed KPIs, SLAs and budget expectations.
- Managing planned preventative maintenance programmes and ensuring all statutory compliance is maintained across the portfolio.
- Carrying out regular estate inspections and monthly site audits, ensuring all actions are completed promptly.
- Building strong working relationships with Housing Associations, residents, contractors and key stakeholders through regular communication and quarterly meetings.
- Supporting resident engagement initiatives, client events and placemaking activities to enhance the overall customer experience.
- Ensuring full compliance with Health & Safety legislation, fire safety regulations and environmental policies.
- Managing incidents, risk assessments and emergency procedures while driving best practice across the estate.
- Supporting wider ESG initiatives and contributing towards continuous operational improvements.
The successful Estate Manager will have:
- Previous experience managing residential estates, Build to Rent or block management portfolios.
- Strong knowledge of service charge budgeting, reporting and financial management.
- IOSH or NEBOSH qualification.
- Excellent understanding of Health & Safety legislation and compliance.
- Experience managing both hard and soft FM contracts.
- Strong contractor management and supplier performance experience.
- Excellent communication and stakeholder management skills.
- Utility management experience would be advantageous.
- A proactive and commercially minded approach with the ability to identify efficiencies and improve service delivery.
This is an excellent opportunity to join a highly regarded organisation that genuinely values customer experience, operational excellence and continuous improvement. You will be given autonomy, responsibility and the opportunity to play a key role in the ongoing success of an impressive Build to Rent portfolio.
Our client is offering a competitive salary together with an excellent benefits package and genuine opportunities for long-term career progression.
To apply for this exciting opportunity, please attach your CV today.
Clifton Gray is a specialist property recruitment company. We specialise in placing property professionals within architecture, residential property, and commercial property, from entry level through to senior appointments.
If you are currently working within the property sector, and you would like to hear more about how Clifton Gray can guide you through your next career move, please get in touch.